All reviews of Carol D

  • Review about: Music Magpie

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    Would buy here again
    Overall

    Apple AirPods Pros

    Appalling. Sent me a faulty item so I returned it. They claimed the item I returned wasn’t the one they’d sent me. I repeated told them they’d made a mistake. Instead of looking into it, they just sent the item back to me again!
    Finally, they agreed they were wrong, but now won’t refund until I return the item, which, as I am away from my address, won’t be for 6 weeks.
    Entirely their fault that their records were wrong and that they re-sent the item to me without resolving the issue.
    Now I’m out of pocket and have to hope the package is at my address when I get back. Then I have to return it. Then hope they get it right this time and refund me.
    Meanwhile they’ll have had my money for over two months!
    Shambles.