All reviews of Caroline Roberts
Review about: Intelligent Insurance
Insurance renewal negotiation
Last year, I had a right old kerfuffle with sorting out my insurance cover. The person I spoke to wasn't exactly a ray of sunshine, and it felt like we were going round in circles to reach a deal on my policy. And don't get me started on the excess - they were really trying to get me to agree to a higher amount than I wanted. All in all, the whole thing just left me feeling fed up and like they weren't valuing me as a customer.