Intelligent Insurance Reviews

: 20
85% Would buy here again

Most relevant positive review

  2024-06-06
Probate house insurance
When I phoned up about my probate house insurance, I had to wait for ages before someone answered...Read on
Dominic Knight

Review with most votes

  2024-05-06
Cash settlement offer
Recently, I had to claim for damaged doors and the company offered me a cash settlement. At first...Read on
vanessa

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    Personalized insurance policy

    I recently switched to a new insurance provider because my old broker hiked up my renewal rates by a lot. After looking into different options, I found a company with a really easy-to-use online quote system. They sent me a personal email right away, and when I asked for a call back, they actually called me on the same day. I was surprised how fast they got back to me and Jack, the guy I spoke to, was so knowledgeable and helpful. He answered all my questions without any hassle. I was so impressed with their service and how quick everything was that I ended up buying a policy from them there and then. Not only did I save some money, but the whole process was really straightforward and fast. I'm really happy with my experience and I'll definitely be sticking with this company for my insurance in the future. I'd recommend them to anyone looking for a reliable and customer-focused insurance provider.


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    Car insurance policy

    My experience with Intelligent Insurance was a real breath of fresh air compared to other companies in the industry. I've noticed that a lot of other insurance providers rely quite a bit on automated bots to deal with customer inquiries, which can be really annoying and not very helpful. But with Intelligent Insurance, I was pleased to see that even though I might not have been chatting directly with a person, the responses I got were really informative and actually answered my questions properly. The efficiency and knowledge shown by the typed-out responses were really impressive, and I liked the straightforward communication style. Overall, it felt like I was talking to someone who really knew their stuff, and that made me feel confident in my choice to get a car insurance policy through Intelligent Insurance.


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    Insured my business with Intelligent jnsurance

    I needed to insure my business because no one can ascertain what would happen next. My friend's dad's business he had grown for ages just got ruined because he never insured them. But who knew what the future holds for anyone. After the incident, I promise to insure my business. I got to know about Intelligent insurance through a church member. I read reviews about what they offer and their financial strength. Then I decided to give it a try. I contacted their customer care through their mail and got immediate replies. They did a great job. Well-documented information that was easy to access. Great customer communication. Thanks for giving me hope no matter the war that may happen.


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    Renewal quote better than online or agent quotes

    I was really pleased with the renewal quote I got from this company. It was actually better than any of the other quotes I found online or through agents. It was a nice surprise because it often feels like insurance companies try to overcharge customers with their renewal quotes. I liked how transparent and competitively priced this company was. The renewal process was easy and hassle-free, which made it a really smooth experience for me. I would definitely recommend this company to anyone looking for insurance.


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    Probate house insurance

    When I phoned up about my probate house insurance, I had to wait for ages before someone answered. But when I finally got through to a person, they were really kind and assisted me with all the paperwork I needed to do following my grandma's passing. Plus, the price they quoted me was much more affordable than any other place I had looked into previously.


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    Quick and easy insurance webchat

    I needed to have a chat with an actual person online regarding my insurance policy, and they were incredibly helpful! They swiftly addressed all my queries and ensured I grasped everything. It was a straightforward process that boosted my confidence in my insurance.


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    Mixed construction and older property insurance

    I've finally come across a company that really knows how to deal with mixed construction and older properties, they have fair prices and great coverage. It was a bit tough locating their phone number, but once I got through to the advisors, they were incredibly helpful. The website was easy enough to navigate, but I personally prefer speaking to a real person rather than using the chat feature. As a new customer, I'm pleased with the product, coverage, and premium they've offered me.


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    Listed Cottage Insurance

    After dealing with a bunch of annoying insurance companies, I was actually really impressed with the service from this company. The team was so nice and understanding, they took the time to answer all my questions and make sure I understood everything. Emma, especially, was amazing - she gave top-notch customer service and made everything super easy. And on top of that, the prices were good too, which is always a win. I was really happy with my whole experience.


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    Fair and competitive pricing

    I was really pleased with how fair and competitive the company's pricing was. I thought the cost might go up because of living expenses and stuff, but the premium I got was way cheaper than what other insurance companies were offering. Renewing my policy was easy peasy and didn't cause me any stress, which made the whole process super smooth. All in all, I'm happy with how much I paid and how simple it was to renew my policy.


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    Quick and affordable home insurance with working from home cover

    The online quote process was really easy, and when I phoned up to pay for my yearly home insurance, the service was quick and hassle-free. The prices they offered were really good, even when compared to the major insurance companies. I was pleasantly surprised by how much I got for my money, and having the bonus of working from home cover included in the policy was a great extra.


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    Cash settlement offer

    Recently, I had to claim for damaged doors and the company offered me a cash settlement. At first, I was promised £1538.93 without VAT, which they said was their maximum liability. But, when it came to making the payment, they refused to include the VAT, leaving me short by £307.78. I lodged a formal complaint in January 2024 and now the Ombudsman is investigating the situation. I really recommend that anyone who has been deceived by this company also makes a complaint to the Ombudsman. It might take time, but if we work together, we can make sure they are held responsible and stop them from selling useless policies in the future.


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    Efficient and Friendly Service

    I was really impressed by how efficient and friendly the staff were at this company. They provided quotes and processed my policy super quickly and everything went really smoothly. I would definitely recommend their services to anyone who needs insurance.


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    Building insurance policy

    I bought building insurance from a company, and found out it didn't cover enough stuff when I read the documents. I tried to get in touch with them to ask about it, but they don't have a phone number and you have to send a message on their website and wait for them to call you back. It was annoying and took a lot of time.


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    Quick and efficient customer service

    I was really impressed with how helpful and quick the customer service team were. They answered all my questions straight away and sorted out my problems without any trouble. It was a great change from my past experiences dealing with other companies.


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    Excellent professionals

    This company was just fantastic! They really excelled in their communication throughout the whole process. They answered all my questions quickly and made sure I felt confident in their services. In the end, everything turned out really well, and they definitely delivered! I would definitely recommend them to anyone looking for insurance.


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    Insurance policy purchase

    The team members I chatted with were really smart and supportive the whole way through. They sorted out my insurance policy to suit my needs in a jiffy, and they were always keen to help with any queries I had. I was grateful for how swift and professional they were, which made everything a lot smoother.


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    My recent insurance purchase

    Hey, I've recently signed up for this new insurance and they won't stop bombarding me with emails. It's like, calm down, I already have the policy, no need to keep reminding me. And no, I don't want it to renew automatically, I've turned that off, alright?


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    Insurance renewal negotiation

    Last year, I had a right old kerfuffle with sorting out my insurance cover. The person I spoke to wasn't exactly a ray of sunshine, and it felt like we were going round in circles to reach a deal on my policy. And don't get me started on the excess - they were really trying to get me to agree to a higher amount than I wanted. All in all, the whole thing just left me feeling fed up and like they weren't valuing me as a customer.


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    Efficient and friendly service

    I have to say, the service I received was absolutely brilliant. The lady I spoke to, we'll call her Emma, was so helpful and made sure to explain everything clearly. The whole thing was really easy, and I was pleasantly surprised by the lower quote compared to what my current provider offers.


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