All reviews of Carrie Lloyd

  • Review about: Dunelm

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online order disappointment

    I had a really disappointing experience with Dunelm recently when I ordered something online. I placed my order on a Tuesday and was told it would be delivered by that Friday. So, I changed my plans to make sure I was at home to get it. But then on Friday afternoon, I got a message from the delivery company saying it wouldn't arrive until the next Monday, when I'd be away on holiday. It was really frustrating and upsetting to have such poor communication and consistency.