Dunelm

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Dunelm

43% Would buy here again

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Spotlight: What are our customers saying?

M
Medenline Jacob
I have recently purchased a coffee table from here and let me tell you is IT IS FANTASTIC AMAZING SUPERB !!! I can't believe that the price was so affordable. Read on
P
Patricia Marchand
Like many people i purchase many items in store. But all items I ordered have problems or never arrive. I tried to complain and interesting got an auto answer from South Africa, Monrovia, Reykjavik...Read on
J
Jacqueline McCulloch
DO NOT USE PAISLEY STORE THEY MADE ME SUICIDALLY!!!! I was accused of being a thief they have my Curtin pole I paid for and I tried to ... myself due to it all and the manager is useless and made ...Read on
P
PETER HALLOWAY-CHURCHILL
So far they have tried to deliver this item 4 times, everytime the delivery guys open it for us, find it is damaged and take it back. Delivery guys are good, they take photos, as we do. Customer se...Read on
L
Linda
Ordered on line went to collect a girl called Amelia came out with it in a plastic box I took it saw that if had been opened and said I want another one as I know DUNELM ARE DISGUSTING when it COME...Read on

All reviews (7)

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    Would buy here again
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    Its hassle free and budget friendly

    I have recently purchased a coffee table from here and let me tell you is IT IS FANTASTIC AMAZING SUPERB !!! I can't believe that the price was so affordable.

    F koff

    Obviously working for dunelm mill!


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    Would buy here again
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    Many items

    Like many people i purchase many items in store. But all items I ordered have problems or never arrive. I tried to complain and interesting got an auto answer from South Africa, Monrovia, Reykjavik!
    I tried also to call their number ans got an auto answer that says no customer support available because covid, what? Today is 19 October 21 so all ok in the uk!
    I emailed their ceo and put a complain via the resolver.


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    Curtain pole

    DO NOT USE PAISLEY STORE THEY MADE ME SUICIDALLY!!!!
    I was accused of being a thief they have my Curtin pole I paid for and I tried to ... myself due to it all and the manager is useless and made it worst. Head office no hlpt just sent a letter baring me from Dunelm like I would return Crooks.
    I have spent over £4000 in 19 months on Dunelm products and treated like a thief for a cheep curtain pole.
    I was so embarrassed with all the people outside staring and talking about me due to the 2 members of staff and the manager.
    Hope it goes under and I will not feel any pitty.
    DO NOT USE PAISLEY OR ANY STORE OR ON LINE CUSTOMER SERVICE APPALLING AND ONCE THEY HAVE YOUR CASH THATS IT FORGET ANY HELP.


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    Tv unit £189

    So far they have tried to deliver this item 4 times, everytime the delivery guys open it for us, find it is damaged and take it back. Delivery guys are good, they take photos, as we do. Customer service stinks. 4 damaged deliveries, they refuse to let me speak to a manager, they try to blame the delivery guys, anything but get us a clean undamaged item. One was so badly damaged it was good for firewood only.


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    Mattress topper cover

    Ordered on line went to collect a girl called Amelia came out with it in a plastic box I took it saw that if had been opened and said I want another one as I know DUNELM ARE DISGUSTING when it COMES to trying to return anything and get a refund she raised her eyebrow told me it's Actually Fine and it's just been repackaged I refused to take it she made an aggressive comment stormed off came back even more of an aggressive remark and walked off.I asked see manager and this so called dopey bloke said I will have a word NO YOU WONT DUNELM COS DUNELM CUSTOMER SERVICE IS NON EXISTENT.Get decent staff and do REFUNDS.


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    Would buy here again
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    They still have not delivered c nts

    Declined card bull s h it them lying re ta rd ed s p a s t I c s here is the proof the transaction number the dun helm account showing payment made karma to all who work for this company s born co vid c a n c e r 03472283 police crime number with the writing of crime and incident I e call to a disturbance Mr g parker told his card was declined when it passed and payment taken so now I'm going all over this dunhelm site wish all women involved karma and let me know so I can have a good laugh watch for all paper work coming over now

    F k off


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    Would buy here again
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    luna charcoal pencil pleat blackout

    terrible curtains -paid £65 to see creases that look like an old sack hanging up -i contacted cannock branch and i cant return as ive taken the label off the pleat- had 2 people ironing them for 2 hours on the lowest iron setting as label indicates and they still look bad -most of the creases wont come out and when i tuck them behind a radiator they crease even more unlike my old curtians which didnt crease and those were blackout too so i wont be shopping at dunelm again even though other curtains i have purchased from there in the past have been fine

    F king useless


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Dunelm

Of course, you want your house to be a place you like to come home to at the end of each day. But where can you find the right furniture and other household goods to make your home as comfortable as you want it to be? One company that can supply these items is Dunelm. But what can you expect from this household goods supplier? How soft will their beds be? Will t Dunelm’s delivery service send you your new dining table within a reasonable delivery period? And will this shop’s customer service really try to help you when you need their assistance? The best informants on matters like these are homeowners that have shopped at Dunelm before. Read their reviews to see if Dunelm offers your kind of homeware. Their opinions, ratings, comments, experiences and more can help you to understand if Dunelm is your kind of furniture shop.

About Dunelm
Dunelm is a company that offers household goods. There is, for example, a range of furniture such as beds, console tables, TV stands, Dining tables, desks, shelves, wardrobes, dining chairs, armchairs, 4-seater sofas, bar stools, dressing tables, coffee tables, sofa beds, bookcases, oak dining room furniture, sideboards, chests of drawers and mattresses.  So you can furnish your dining room, give your living room a new style or create your own home office.  For your bedroom, they have a separate category containing bedding, pillowcases, nursery bedding, mattress toppers, pillows, bed sheets, throws, blankets, electric blankets etc. You don’t want people looking through your windows. Therefore, Dunelm offers curtains and blinds. Their assortment contains blackout curtains, roman blinds, voile curtains, thermal curtains, eyelet curtains, Venetian blinds, vertical blinds, roller blinds and more. These curtains can also be made to measure. That way, you can be sure the curtains fit your windows. Their rugs category contains rugs, runners and doormats. In their decor section, you can find mirrors, bean bags, home fragrances, photo frames, ornaments, cushion covers, candle holders, vases, wall art, bowls and more. Of course, you will need some light. Dunelm offers lighting such as wall lights, ceiling lights, outdoor lights, lamp shades, table lights and floor lamps. For your kitchen, they provide utility, kitchen storage, cokking tools, cutlery, diner sets, laundry tools, pots, pans and so on. Your bathroom can be adjusted with their towel rails, shower curtains, bathmats, laundry baskets, soap dishes and toilet accessories. Kids need some special children’s items. At Dunelm, you can choose from nursery curtains, nursing chairs, cots, kid’s furniture, changing units and cot beds. And let’s not forget about your garden. Dunelm can equip you with garden chairs, parasols, garden decor, garden furniture sets and garden loungers.

Services of Dunelm
Dunelm has a delivery service as well as a customer service to help their customers  out.

Complaints, Compliments and Tips for Dunelm
So how durable and comfortable are the household items from Dunelm really? Write your own review and tell us everything about this provider of home interior so potential customers will have an idea of what to expect when they consider being a customer themselves.