All reviews of Cath Mullin

  • Review about: Terrys Fabrics

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Duvet set and some cushions

    Poor service. Ordered items on 14/12/20, at the time of ordering the website didn’t mention if they were in/out of stock, but let me order them anyway. Waited a week, no delivery and no contact from the company to update me. Rang them before Christmas, couldn’t get through as staff were off ill,(also emailed but got automated response)When I did eventually speak to a customer advisor, she said cushions were in stock, duvet set was not. It was agreed the cushions would be sent as a separate order which were finally received 04/01/21. I have no idea what is going on with duvet set, as I haven’t had any further contact from them. Poor customer service and would have been quicker to order from a better known company.