All reviews of Charles Griffiths
Review about: Nkuku
Return issue
I had a big problem when I tried to return something recently. Even though they said the return process was all sorted, it turned out that the company and the delivery service hadn't communicated properly, so my collection was cancelled without me knowing. It was really annoying and took up a lot of my time as I tried to fix the problem through emails, phone calls, and messages on their website, but I couldn't get through to anyone and no one was getting back to me. The way this problem was dealt with has really let me down and I'm very unhappy about it.