All reviews of Chris Wood
Review about: PDSA
Physical check-up and telephone consultation
As a pet owner, I really value good communication and proactive care for my furry friend. Unfortunately, my recent experience with the service provided left me feeling really frustrated and disappointed. I know how vital it is to have regular check-ups and phone consultations for my pet, and I'm all for it. But the lack of communication and organisation from the service provider was really let down. I had no idea that my pet's medication orders were being delayed because a phone consultation was needed, and this wasn't arranged or communicated to me beforehand. It caused unnecessary stress and delays for me and my pet. As a responsible pet owner, I need clear and timely communication from healthcare providers to make sure my furry buddy is well looked after. I felt that the level of care and attention wasn't up to scratch in this situation. In the future, I hope the service provider will make communication and proactiveness a priority when scheduling appointments for their clients.