All reviews of Christian Borregaard
Review about: Waveinn
A lot of things
An item on order nr 14594850 broke after 4 months and they promissed me refund. Now 40 days after i still only get standard mails saying that the refund has been made.
Nomatter what questions i aks or what i am trying to communicate about, i only get standard mails back.
Some mails say i should check with my bank and paypal, so i did 3 times. No refund is on its way. For Paypal to investigate further the neeed transaction id and transaction date, when i ask custumer service for that, i just get the same stupid standard email saying that they already made the transaction.
Some mails saying i shiuld check with my bank so i did 4 times. No money on its way.
Some mails promissing me that i will get my money.
Some mails say you allready paid me back, but they are refering to and old refund 4 months ago, nomatter how many times i tell them that this issure is about another item, another refund, they just ignore me and send the same stupid standard mail.
Every other person would gave been giving up by now.
I also wrote to you on facebook with no respons after 10 days.
I cant find any tlf number to you custumer service anywhere, so i cant call and explain myself.
After i wrote a bad review on Trustpilot i got and aswer there has nothing to do with my situation. I didnt understand it.
Then i got another answer on an email from you 11 days ago saying that i will get my refund and that you arw sorry for the inconvinience.
I was so Happy, i thought "finally it happened".
But now, 11 days and 5 working bankdays later. I still havent got any money back.
Its the same visa card and same bankaccount that i paid with. And the 29/10 2019 you paid me 53,4kr back from the same order on the same visa card. So there should not be a problem with the transfer.