All reviews of Christine Boulton

  • Review about: Online Carpets

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Replacement carpet and underlay

    Like many others I had a very bad, stressful and frustrating experience with Online Carpets. I feel they went through a particularly difficult time around the time I ordered in early April. In recent times they are gettimg more positive reviews, and this is looking at all the review sites not just this one.
    However I am still reading negative reviews which mirror my experience.
    The main problem was due to extremely bad service with regards to deliveries which would be relatively easy to resolve with a few simple measures.
    There is no point in writing a long winded point by point review but suffice to say, if you live at the delivery address and can ensure someone is at home 24/7 for a period of two weeks following the order date, you'd probably be ok. If not - forget it!