All reviews of Christopher Davis
Review about: TalkTalk Mobile
Wi-fi package cancellation
I recently made the decision to cancel the wi-fi package that I had signed up for with the company, but it turned into a nightmare that lasted almost 3 weeks. The process was incredibly frustrating as I found myself going around in circles during live chats with various representatives who couldn't seem to resolve the issue. It was obvious that the company was trying to prolong the cancellation process to get an extra month's payment from me, even though I hadn't used their services at all. TalkTalk even admitted in an email that there was a cooling off period, but they didn't stick to it.