All reviews of Christopher Kelly
Review about: Direct Energy
Contract renewal issue
I had a nightmare of an experience with this energy company recently. They went ahead and renewed my contract without even asking me, and at a rate that was three times higher than what I was used to paying with my usual supplier. It meant I ended up forking out a lot more for my electricity, which was really annoying and put a strain on my finances. It took me ages to sort it out and finally cancel the agreement, but the company wouldn't give me back the extra money they charged me or even explain why they hiked up the prices so much.