All reviews of Courtney White
Review about: Doctor Alert
Subscription cancellation issue
My experience with Doctor Alert has been pretty disappointing. Last month, on the 22nd of February, Doctor Alert reached out to my elderly aunt even though she's on the call preference service. They somehow managed to persuade her to sign up for their service, which she didn't really need since she already had something similar. I wasted no time in getting in touch with the company to cancel the order and her card details to stop any more charges. To my surprise, on the 13th of March, I found out that a direct debit of £99 had been set up on her account. I cancelled the direct debit, only to discover another one with a different reference number on the 3rd of April. There has been no communication or delivery of goods, making me believe that this is a scam.