All reviews of CW

  • Review about: Flowers & Plants Co.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Next day Flowers

    I ordered a bouquet of flowers in December for an AM delivery.

    Their courier hadn't delivered them in time. So I cancelled and requested my refund, they agreed and confirmed this will be processed.

    5 weeks later I am still chasing my refund. The communication is non existent and the refund looks as if it will never happen.

    Poor company, poor service and to be honest poor judgement from me. Best to stick to mainstream suppliers because these lot are very, very, VERY poor.

    NEVER USE THEM!


  • Review about: ParcelHero

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Appalling service

    NEGATIVE IN THE EXTREME. Never collected the parcel after days of questions. Eventually told me to rebook as they had never properly organised the booking in the first place. By then too late, asked for refund, got fobbed off with numerous replies asking me to rebook. Eventually got a link to cancel and get a refund but it was a 'cancellation' link, not a refund link, and the cancellation fee outweighed the cost of the delivery. Useless, impersonal, never again.