All reviews of Daniel Miller
Review about: Pharmacy2U
Home test kit
I bought a home test kit online not long ago from a pharmacy. When I did the test, I made a mistake and messed it up. I got in touch with their customer service for advice on how to proceed, and I have to say, I was really disappointed by their response. The person I spoke to said they couldn't help me with my mistake and that I was the one at fault. I get that they're not responsible for customer errors, but I was hoping for some kind of help or guidance. I even sent them photos of the test results, but they didn't budge. It left me feeling really frustrated and like I wasn't being supported as a customer.