All reviews of Danielle Mitchell
Review about: fanatics-intl
Online purchase experience
I recently tried to make an online purchase from this company and had a frustrating experience that left me feeling disillusioned. I'm a big fan of a sports team, and I wanted to buy some merchandise from their international online store. Every time I tried to place an order, it got rejected for reasons unknown to me. None of my payment methods seemed to be the problem. When I contacted their customer service, they told me that my account was blocked because I wanted my order to be shipped to a different address than my billing address. It didn't make sense to me as I was just trying to buy gifts for others. I found it baffling that such a simple request couldn't be accommodated. Even after multiple attempts to resolve the issue, none of the representatives were able to unlock my account. Their only solution was for me to create a new account with a new email address, but that turned out to be a pointless exercise.