All reviews of Danielle Steed
Review about: Destination2
ATOL protected package holiday to the Maldives
If you value your sanity and your hard earned cash you won't book with D2. The most atrocious company I've ever been unfortunate enough to have to deal with. Our holiday is cancelled due to the pandemic, and rather than reassuring and helping customers, they close their phone lines, promise to call you but don't and send generic useless emails. If you do speak to someone on the sales line you're told the pandemic and national lockdown has no impact on you holiday and still encouraged to travel or that your blocking people from being able to book (us poor existing clients who have already paid their money are no longer important), tolsd manager will call you back in 1 day, tomorrow, this afternoon or even in the next 30mins.. of course this never materialises. So even though our flights are cancelled, its illegal to travel and there is a pandemic, D2 continue to ignore us and keep our hard saved money. Please, save yourself the hassle, pay that few pounds more and book with a reputable company who actually values their customers and maintains trust and respect. D2 has no ethics, customer service or respect once its got your money. Avoid!