Destination2 - Overall Rating based on 48 reviews
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Seamless booking experience
I recently booked a holiday with this company and I have to say, the whole process was really smooth. The customer service rep I dealt with was particularly good. They knew their stuff and gave me great advice, making sure my needs were met and paying attention to every little detail. I've used their services a few times now and I've never been let down.
Booking change
I needed to change something in my booking, so I dropped them an email and they got back to me really quickly the next day! The customer service team was really helpful and sorted everything out for me. I was a bit concerned after reading some negative reviews, but I was pleasantly surprised by their swift response. Thanks a lot!
Vacation booking
I recently booked a holiday through this service and I have to say the customer service was excellent. The staff were really helpful and not at all pushy. They seemed genuinely happy to assist and went the extra mile to answer all my questions. I trusted their recommendations and overall had a fantastic experience. I would highly recommend using this service for booking your next holiday.
Booking holiday
I'm chuffed to bits with the holiday I booked through Destination2. There's this lovely lady named Brooke who was an absolute gem helping me out. She was dead polite and made sure every little detail was spot on for my summer break. Booking with her was an absolute pleasure and now I'm proper buzzing for my holiday! 😊
Best travel adviser ever!
I had a brilliant experience with my travel advisor. He was really helpful and managed to find the perfect day for me to travel. He also made sure my flights were quick with just one stop each way, which saved me over 12 hours of travel time. And the icing on the cake? He got me a great price as well!
Second purchase this year
Simple and easy, we were able to resolve the problem efficiently and to your satisfaction.
Booking our holiday to the Maldives
I've seen loads of people complaining, but I reckon they probably didn't read everything properly! I booked our holiday to the Maldives, and it was honestly so easy. We were after a water villa, and the hotel sorted it out for us really quickly. The flights with Etihad were also brilliant. It was all smooth sailing, no stress. So happy we've got our dream holiday booked, yasss!
Group booking completed by Nadine
Nadine has just sorted out a group booking for us and we were really impressed by how thorough and professional she was. She really made sure she understood what we wanted and needed. I would absolutely recommend her services to anyone, and I'll definitely be using her again for our next booking. Thanks a lot to Nadine for all her help!
Maldives trip with stopover in Abu Dhabi
I recently sorted out a trip to the Maldives with a layover in Abu Dhabi and I've got to say, the service and price they offered were top-notch. The agent, John Johnson, who assisted me was really clued up and talked through all the flight options with me. He managed to find the exact hotel I wanted in the Maldives and bagged me an incredible deal. John was so reassuring and patiently answered all of my questions, making the booking process super easy and stress-free. The price he gave me was much cheaper than other quotes I got from different agents, proving that he really did offer the best deal out there. I would highly recommend Destination2 and John for their outstanding service and unbeatable prices.
Booking family holiday
I really enjoyed booking our family holiday with Finn. She was really friendly and didn't rush us at all. She patiently let us consider all our options and then we were able to give her a call back when we were ready to book. I definitely recommend booking holidays with her at that place - she was great!
Great service from a guy named Matthew
So, I was having a chat with this bloke named Matthew (or Matt as I like to call him) and he was proper helpful. He sorted out my booking and got back to my emails in a flash. Massive thanks to Matt for being brilliant!
Booking assistance from a reliable agent
We are absolutely delighted with the service from our lovely agent, who has been helping us plan our holidays for five years now. Nadine is always so quick to respond and goes the extra mile to make sure our holiday is just right. She recently organised an amazing trip to Greece for us next May, and we can't wait for the holiday. A huge thank you to Nadine for her outstanding help!
Excellent service and great prices
I have to admit, the service I got was absolutely fantastic. Gemma really knew her stuff and didn't mess about in getting me what I was after. I was really pleased with the great price she got for my booking. I'm now eagerly awaiting my holiday, thanks to her brilliant recommendations!
Honeymoon package
My partner and I recently sorted out our honeymoon package with a fantastic travel agent from this company. The service we got was excellent, especially from the agent named Nadine. She really listened to what we wanted and guided us to the ideal hotel and spot for our romantic escape. Nadine knew a lot about the area, which was really impressive, and she shared some great tips that made our trip even more memorable. I honestly believe that Nadine's outstanding customer service was key to making our honeymoon truly unforgettable.
Holiday booking assistance
Tracy was such a star in helping us arrange our holiday. She knew her stuff and went out of her way to make sure we got the best deal. It was obvious she was really putting in the effort to make our experience a good one. This was our second time using this service, and once again, we were really happy with how well we were looked after. I'll definitely be telling all my friends and family about this service for their holidays.
Booking assistance by Gemma
I got great help from Gemma, she was really clued up and helpful when I was booking. Her knowledge and advice gave me the confidence to go ahead with my booking. Big thanks to Gemma and the Destination2 team for their amazing help and support. I can't wait for my holiday and birthday celebration, all thanks to them.
Trip booking
I was a bit unsure about booking my trip online at first, but after a bad experience with another company, I thought I'd give Destination2 a chance. I got in touch with a travel agent called Nadine, and I have to say, she was amazing. Nadine really took the time to understand what I was looking for in my trip and went out of her way to make sure that the holiday she planned for me was spot on. Her lovely manner and careful planning really made my booking experience special. I felt like I was in safe hands all the way through.
Cruise cabin mis-selling
Just a heads up, be careful with this company because what they promise you for your holiday might not actually be delivered. We got duped into booking two cruise cabins, and when we tried to sort it out, we hardly got any help. We even requested copies of the sales calls, but once again, we got very little in response. It appears that this company doesn't just mislead customers, but also doesn't seem bothered about addressing complaints or following GDPR regulations.
Holiday booking for family
I've been looking for a good holiday deal for my family of five for a while now, and I finally found an amazing offer with this travel agency. Nadine made the booking process quick and easy. She was professional and friendly. I got my holiday booked in less than half an hour and received confirmation in my email within minutes. It was a hassle-free and enjoyable experience. I'll definitely be using this travel agency for all my future holidays. Thank you, Nadine, for your exceptional service!
Package holiday
I notice that the majority of reviews on here are concerning the booking process and yes Destination2 are definitely 5... when it comes to taking your money. However, when things go wrong, in this instance when your flight is cancelled, they are supremely unhelpful, disinterested, rude, patronising and ultimately useless. Eventually, we managed to book ourselves on a flight the next day after hours of non-communication from Destination2. The whole experience was very stressful, primarily due to Destination2's complete disinterest in whether or not we actually went on holiday or not. They had our money and it was not actually their responsibility - a great attitude. Following our return from our truncated vacation we attempted to claim on our insurance... to do so we needed a letter from the airline confirming the cancellation of our flight. This could only be obtained through - yes you have guessed it- Destination2. We have requested this 7 or 8 times. Months later we have now given up. The question I ask myself is this: what exactly are you paying any travel agent for?
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Avoid
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