All reviews of Dave Chapman
Review about: Garden Sanctuary
Unsatisfactory ordering experience.
I had a really bad experience ordering from Garden Sanctuary. When I made an order, they said my payment looked dodgy and asked for proof. This caused lots of delays and we had to exchange a bunch of emails. The product I got in the end had issues with the way it was made and didn't match up to what they said on their website. I tried to cancel the order, but they said it had already been sent out, which wasn't true. The customer service wasn't great either, they didn't seem to know about our previous talks and the communication was all over the place. Overall, dealing with Garden Sanctuary was really annoying and left me feeling disappointed.