All reviews of david burcombe
Review about: Alfa Travel
Too much hassle
5 day break...took two full days to arrive there, too much time sitting on a bus to do very little in the middle...more descriptive info should be given on itenery so a choice could be made if you want a one hr stop for a meal...then back on the bus.
Hotel pretty mediocre ...food tasteless and very School canteen quality...or worse to be honedt tasteless ... chefs specail, two cheap sausages plonked on mash awash with gravy...got the gist??copy of letter sent to Alpha
I booked my holiday with you on Thursday 11th of July for a holiday to Newquay to start on Saturday the 13th July.
Time for my pick up was scheduled for 0940 hours. I had to phone your office to find out where the bus was at a little after 1005 h hours. I waited some time before the phone was answered
The lady I spoke to told me that the driver was very reliable and he would phone me to let me know what time he would pick me up. He did not phone me.
At 1030 hours I saw a red people carrier stop outside the bus stop.
Curiosity made me think that perhaps this was from Alfa. I asked the driver who he was, and who he was picking up. He replied "I have no idea". I suggested it might be me as I was expected to be picked up to go to Reading and onward to Newquay. He did agree that I could be the guy he was asked to pick up as the coach was waiting for me at South Mimms. He further stated I should have been here at 0920 hours . My paper work clearly said 0940 hours.
Communication is a very important part to any business. I should know I have owned my own business since 1987 and only retired this year. My
success relied on my communication with the editors, designers, writers, illustrators, photographers and distribution manager of my publications.
We promote reliable, honest, professional businesses offering value for money. A local resident in Borehamwood where I live told me that your company was reliable, professional and gave value for money. VFM yes, but reliable and professional is I am sorry to say is zero.
Travel was delayed from Reading but traffic you cannot control.
Communication let you down.
The Hotel Eliot was as near perfect as one could expect.
What do you intend to do regards my complaint so that I may trust your company to use your service again this year of in future years.
I await your most urgent reply.
David Burcombe
Former Managing Director of AMPSUK Tried and Trusted LtdFrom the 8th to 14th of July 2019 myself and my partner had a pleasant stay at the Seabank Hotel Porthcawl , we saved a few pounds each week for our spending money and both had bank cards for this account. The only money we spent at the Hotel was for a drink each evening with our dinner this came to £52-40 which we thought we had settled when we checked out and thought no more about it , now SIX months later on 19th December the Hotel took the money from our account and to rub it in they took it again on the 23rd December !!!! I contacted the Hotel and was given some lame reason for the SIX month delay but to date have not had a refund. This mismanagement of our money is a worry Alfa ask for their money eight weeks in advance will their Hotel keep me waiting as long
Review about: Alfa Travel
holiday
I booked my holiday with Alpha on Thursday 11th of July for a holiday to Newquay to start on Saturday the 13th July.
Time for my pick up was scheduled for 0940 hours. I had to phone their office to find out where the bus was at a little after 1005 hours. I waited some time before the phone was answered
The lady I spoke to told me that the driver was very reliable and he would phone me to let me know what time he would pick me up. He did not phone me.
At 1030 hours I saw a red people carrier stop outside the bus stop.
Curiosity made me think that perhaps this was from Alfa. I asked the driver who he was, and who he was picking up. He replied "I have no idea". I suggested it might be me as I was expected to be picked up to go to Reading and onward to Newquay. He did agree that I could be the guy he was asked to pick up as the coach was waiting for me at South Mimms. He further stated I should have been there at 0920 hours . My paper work clearly said 0940 hours.
Communication is a very important part to any business. I should know I have owned my own business since 1987 and only retired this year.
My success relied on my communication with the editors, designers, writers, illustrators, photographers and distribution manager of my publications.
We promote reliable, honest, professional businesses offering value for money. A local resident in Borehamwood where I live told me that your company was reliable, professional and gave value for money. VFM yes, but reliable and professional is I am sorry to say is zero.
Travel was delayed from Reading but traffic you cannot control.
Communication let you down.
The Hotel Eliot was as near perfect as one could expect.
What do you intend to do regards my complaint so that I may trust your company to use your service again this year of in future years.
I await your most urgent reply.
David Burcombe
Former Managing Director of AMPSUK Tried and Trusted Ltd
Two days to get to where from where? I want to go mull& fort william from midlands but not if on bus for two days?