All reviews of David Hodgson
Review about: Origin Broadband
Broadband ADSL service
Truly awful company with the worst tech support I've ever experienced. I have spent 9 hours with their "live" chat team. After 3 hours they determined there was a fault on my line and it would be fixed within 48 hours. 3 weeks later nothing has happened. Support are completely useless - if I try to contact them they just start reading from the same support script again. I tell them repeatedly I have already gone through the script several times, and they just read the next line, completely ignoring me. They are staffed by morons incapable of independent thought. An AI bot would make better responses and would be able reply more than once every 30 minutes. Calling it live chat is an oxymoron - brink of death chat seems more apt.
For the sake of your sanity, avoid these idiots like the plague. The company deserves to fail.