All reviews of Diane hough

  • Review about: Scotts of Stow

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    tyre inflator

    terrible service.will never use them again.no tracking no email no phone contact.

    I have been promised a delivery on 3 separate dates still waiting I am going to report you to trading standards as by law you can not take money from customers account if you do not have the goods to despatch

    Me too. Order goes back to last October. Numerous delivery dates, none
    of which have materialised. No response to emails despite 2 requests for
    a refund.

    I am still waiting for delivery of Timex watch have phoned customer services several several

    I have been waiting for a delivery since 2 September last year. Numerous delivery dates none of which have materialised. I have requested a Refund so wAiting

    I know what you mean. Had forgotten how bad service could be. Couple of years ago I ordered what was clearly a Christmas gift and it arrived the following April. Damaged furniture item was not replaced as now out of stock but implication was it was my fault. Am now trying to get response about item returned. I ordered 3 "covid" items on 30th January. Masks arrived in reasonable timescale. boxes to store them a while later and on 8th February doorbell rang and courier said I should check contents (visor sanitizing spray) as box was sodden. It tore open when I picked it up and contents were damaged. He recommended I reject the parcel which would be returned for replacement. I emailed immediately to advise Scotts. No acknowledgement, no replacement, nobody answering the phone except a recorded message with a littany of reasons why they are behind. I have ordered from lots of companies during this pandemic and expected a few delays but this is beyond belief.

    Same story, order from 2.11.2020 still outstanding and company very unhelpful, stock email which tells you nothing.