All reviews of Diane Moncur
Review about: White Stores
Outdoor Reindeer and 2 Standing Lit Santas with Lanterns
Reindeer arrived and installation instructions stated must be plugged into an inside socket. Description on website did not state this. We phoned and were told you can plus into an external socket if it has a cover which ours does so we kept this item but the description is inaccurate on the site.
The lantern on the Santa was smashed and they have no more in stock. I asked them to send a prepaid label to return the damaged goods and I have been chasing them for a week to no avail. All I have received is a returns form. Awful customer service and I'm sitting here with 2 large boxes with still no resolution.
Avoid them if you want top level customer care.