All reviews of Eileen Murray
Review about: Simply Supplements
Save and subscribe order for an out-of-stock product
I recently ordered a pet supplement that I wanted to save and subscribe to, but it turned out to be out of stock until September. I got in touch with customer service and spoke to a really helpful lady called Natalie. She was really sorry that the product wasn't available and went out of her way to suggest other options that would work for my pet. Not only did she help me pick a good replacement, but she also gave me a discount, even though it was just a one-time order until my usual product is back in stock. I was so grateful for the amazing customer service from Natalie. It's nice to talk to someone who is friendly, knows their stuff, and genuinely wants to help customers.