All reviews of Elaine Kilshaw
Review about: Cox and Cox
Lamp
never received this lamp. Ordered and paid for this lamp in March and the date of delivery was put back month by month. When I eventually cancelled my order in July there were problems with my refund. I spent a lot of time and money contacting my bank , Pay pal and Cox and Cox to resolve this matter. Very stressful , with little help from the company considering that they had had almost £ 100.00 of mine for 4 months. I appreciate that there have been issues with transportation due to Brexit and Covid but maybe only a deposit should be taken or just an order placed until items are in stock. Eventually my money was properly refunded with a compensatory offer of 25% off my next order. All customers were being offered 20% off on line anyway at this point. I am very upset and let down and would not be in any hurry to purchase anything or recommend this company to anyone.
I also will have been waiting 4 months, double the given time if the bed even arrives next month.