All reviews of Erin Jackson
Review about: Haven Holidays
Trip to Blackpool, split stay in a caravan and private house
I am absolutely horrified at the lack of compassion displayed by this holiday company. We had a family trip booked, but unfortunately, the day before we were supposed to go, my husband became ill and was diagnosed with a brain tumour. When I asked Haven to change the dates of our holiday, they flat out refused and said we would only get half of our money back once we provided the discharge papers. I attempted to sell the holiday on social media to try and get some money back, however, Haven intervened and threatened legal action against anyone trying to take over our booking. The service we received was absolutely appalling.