All reviews of Erin Shaw
Review about: MandM
Refund issue
I was really disappointed with the customer support I got when I tried to get a refund for an item I returned to the store. I returned 3 items but only got a refund for 2. I tried to contact customer service several times but they weren't helpful and couldn't solve the issue. It's annoying to have to keep telling the same story to different people and not getting any help. It's obvious that there's a big problem with communication within the company, and it's made me lose trust in their customer service.