All reviews of Evgenia Bakalova
Review about: Parcel2Go
P2G64313003
In December 2019 I use Parcel2Go for 3 shipments, and non of them goes fluent. Any way here is worst of them.
I send with MyHermes trough Parcel2Go one old iron sewing machine table, which never reach my customer.
As a result I get negative feedback, PayPal claim and a lot of troubles.
And what I get from Parcel2Go? NOTHING!
According to their claim department it was not obvious that package wasn't delivered!
I supplied to them photos of the package sent, screenshots from PayPal transaction, screenshots from MyHermes tracking system, logs from MyHermes chatbots etc.
In all of them it was quite obvious there was a problem with this package and damage caused to me was quite big.
It is quite hard to get to their customer support and it is absolutely not possible to arrange anything directly with MyHermes, because you are not MyHermes customer but Parcel2Go customer.
Sure I'll not use them again!