All reviews of FABIO FERREIRA
Review about: Fantastic Services
car wash
i have edited my rating as after first issues i have been contacted and issue sorted.
i had my service upgraded and credits load in my account as apologies.
i had the promess that costumer service will improve as well.Review about: Fantastic Services
mobile car wash
Very poor experience. I have paid £130 for a mobile car wash aservice and i waited, waited and waited. 2h after the booking time i started try get in contact with someone on costumer service and all i could get was a Fantasy Bot (machine) that gives me only pre schoosen options.
When i managed to get in contact with someone on Whatsapp they took 3h to reply my complait and diffenrent people replied me in fdiffderent moments but no one sorted my issue.
3 days later (today) i am still waiting a contact to get a refund or the service booked (that i dont want anymore). its a shame that a company works sdo bad for the costumers.Dear Fabio,
Thank you for the chance to get back to you and assist you with the matter.
We are truly sorry that we failed to provide you with the deserved customer care initially, however, we are grateful for the chance to assist and rearrange the service.
We are sincerely eager to turn your experience around and keep up the good work for you and all of our customers. We remain at your disposal.
Kind regards,
Fantastic servicesi have edited my rating as after first issues i have been contacted and issue sorted.
i had my service upgraded and credits load in my account as apologies.
i had the promess that costumer service will improve as well.Dear Fabio,
We are truly grateful to see that we managed to sort the matter out and assist in the best way possible for you.
Seeing that after a rough start, we still improved ourselves and turned your experience around is truly astonishing.
We remain at your disposal and we are looking forward to seeing you again in the future.
Kind regards,
Fantastic services
Dear Fabio,
We are truly grateful to see that we managed to sort the matter out and assist in the best way possible for you.
Seeing that after a rough start, we still improved ourselves and turned your experience around is truly astonishing.
We remain at your disposal and we are looking forward to seeing you again in the future.
Kind regards,
Fantastic services