Fantastic Services - Overall Rating based on 61 reviews
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Plumbing service disappointment
I had to call out the plumber as we had no hot water. He fixed it, but then the problem came back after 5 days. I got in touch with customer service, but I'm still waiting to hear when they will sort it out or give a refund. It's really not on, especially when we rely on hot water for everyday things.
Cleaning service
The cleaning service was really good. Maria was lovely and very professional. She asked me what I wanted and got everything done quickly. Yuri was also really helpful. If you're not sure about anything, there's loads of information on the website to help you out.
Efficient and polite service
I was really impressed with the service I got - quick, efficient, and the workers were really polite. They turned up on time and got the job done in no time. I'll definitely be using them again in the future because of the high level of professionalism they showed.
Service for disabled customers
The folks over at this service have honestly been a lifesaver for me. I've got a disability, so staying on top of household chores is a real challenge for me. But these guys always go the extra mile to lend a hand. They're super professional, polite, and get the job done efficiently. Thanks to their support, I can finally kick back and relax in my home without stressing about tasks getting out of hand.
Deep cleaning service
I just had this company come round to do a deep clean of my flat and I have to say, I am really impressed with how it turned out. The previous tenant left it in a right state, not having been cleaned for a year. The team that came in did a fantastic job of getting it back to looking brand new. I was particularly impressed with how thorough they were, especially in the bathroom and the oven. I'm really happy with the service and would definitely recommend it to anyone needing a deep clean.
Housekeeping services
The company is great to work with. They have lots of services and options for cancellations and extra hours. Suzanna is a fantastic cleaner, she comes to my house twice a week. I really couldn't manage without her help!
Garden maintenance service
I had Mark and Lily round from this service to sort out my garden, and I have to admit, it was the best gardening service I've ever had. My garden, including the lawn, those pesky weeds, and even a massive bamboo tree, has never looked better. Mark and Lily not only got the job done speedily, but they were also really friendly and gave me some great tips for keeping my garden in good shape going forward. I'm really chuffed with the quality of their work and will definitely be getting them back again in the future.
Bi-Weekly Cleaning Services
I've been using this company for bi-weekly cleaning and I have to say I am really happy with how things are going. The cleaner who comes to my house is always on time and does a really good job making sure everything is spotless. The attention to detail is impressive and my home has been looking much cleaner ever since I started using their services. I would definitely recommend them to anyone looking for a dependable and effective cleaning service.
Home removal service
I recently used a home removal service and I must say I was really impressed by the professionalism and efficiency of the team. Angel and his colleague were absolute angels throughout the whole process. They were really friendly, helpful, and worked really hard to make sure everything went smoothly with my move. I've moved a few times before, but this time was definitely the best thanks to their amazing service. I can't thank them enough for all their hard work and dedication.
Garden clearance service
Although they completed the service quickly, I was really let down by the lack of clarity on the price. They first said it would be 200 for clearing my 70 sqm garden, but then charged me 600, which was three times more. They didn't let me know upfront that the extra charges would be so high, and I felt like they were exploiting the situation.
One-off cleaning service
I'm seriously thinking about cancelling my membership. Trying to book online is a complete nightmare - that chatbot just keeps asking silly questions. I've been at it for over an hour and still haven't managed to talk to a real person about my problem. If I don't get a quick reply, I'll definitely say goodbye to my account.
Plumber service
Terrible customer service, the representative Audrey on the phone was literally laughing at the fact I was getting charged £40.50 for rescheduling a service with plenty of notice when I realised I was going to get charged more than I had understood for it. On the previous 2-3 bookings with same company the professional simply never showed up, not giving any notice whatsoever. I had spent almost £400 in services that quarter with them, safe to say they lost a customer there with that customer experience and the £40.50 charge they absolutely insisted on. They also seem to be systematically charging for carbon offsetting and forgetting to refund you for it when the professional doesn't show up for the booked service. Reference number ...24021238ANAB
Dear Daniel,
Thank you for putting your trust in us and giving us a chance to prove that improving your experience is our top priority. Our customer care team will remain at your disposal in the future.
Kind regards,
Fantastic ServicesPest control service
I recently tried out their pest control service and I have to say, I was really impressed. When I got in touch with their customer service team, they were really friendly and knowledgeable, and put me at ease. The booking process was easy and quick, and I managed to get an appointment for the next day. The pest control team arrived on time and started working straight away. They were professional, thorough, and did a fantastic job. All in all, it was a really good experience and I would definitely recommend their services to anyone needing pest control help.
Cleaning service
I recently got a cleaner from this service and I have to say, I was really impressed. The cleaner, we'll call her Sarah, was absolutely brilliant. She didn't need a lot of direction and just used her initiative to complete the job well. She not only did a great job in cleaning, but she also went the extra mile. It's nice to see such commitment and professionalism in a service like this. I'll definitely be using this service again in the future.
Oven cleaning
My oven looks so shiny and new after the clean! The cleaner was really lovely and even helped me change the light bulb in the hood. He tidied up after himself too, which was great. I'd definitely recommend this service to all my friends.
Professional carpet cleaning
I had a chat with a customer service rep called Gemma, and she was just great. She was really friendly and polite, and her bubbly nature came through even though we were just talking on the phone. Gemma took the time to explain to me how to go about booking a professional carpet cleaning service, which was very helpful. I was really impressed by her expertise and the way she handled things - it made me confident in choosing their services. The carpet cleaning guys turned up on time, did their job quickly and efficiently, and my carpets look brand new now. I'm absolutely chuffed with the service they provided.
Regular cleaning service
I've been getting the usual cleaning service and it's becoming a bit annoying that there's a new set of cleaners every week. It's tough to feel comfortable and talk to them properly when there's always new people coming in. Some of the teams do a brilliant job, but others seem like they're in a rush and miss out on the details. Fantastic Services said they'd send the same team more often, but that hasn't happened yet. On top of that, there's not much communication when teams are running behind schedule, leaving me hanging around with no updates.
Gardening Service
I just got some gardeners round to sort out my yard and I have to say, Mark and Lily did a fantastic job. They really knew their stuff, were super efficient, and just all-around professional. They not only got the job done to a really high standard, but they also gave me some great tips about looking after my plants that I found really useful. I was really impressed with how careful they were and how they were willing to do that little bit extra to make sure I was happy with everything. Overall, I'm chuffed to bits with the service I received and I wouldn't hesitate to recommend them to anyone else who needs a hand with their garden.
Regular cleaning session with the same cleaner
I asked Fantastic Services to make sure that the same cleaner comes for my regular cleaning session, and I'm pleased to say that they have sorted it out for me. Having the same cleaner every fortnight has really put me at ease and helped me to develop a good relationship with them. It's also handy as they can help me with any tidying up before they start cleaning.
Oven cleaning service
Booking was easy, the rate was competitive, the cleaner was efficient, they did an excellent job. I would highly recommend their service.
Review with most votes
Service is super
Simply need your house,offices, complexes clean and clear ,just call them,mail them and relax Rest everything will cared by this Fantastic Services Read onBy: Aasif Raza