All reviews of Finley Fox
Review about: Enterprise Rent-A-Car
Nine-seater one-way hire
I recently hired a nine-seater vehicle to travel from one airport to another. When I collected the vehicle from Glasgow airport, I made sure to take plenty of photos of any existing damage to protect myself from false claims. However, when I returned the vehicle to Manchester airport, I was faced with a report filled with lies. The report claimed that my group was in a hurry and couldn't inspect the vehicle properly, even though we had hotel accommodation booked for the evening. It also falsely accused us of damaging the wheel and breaking the seatbelt. After many calls, emails, and providing the photos I took at the beginning of the hire, they eventually dropped the unfair charges. To make things worse, they even said we didn't want to be contacted, which was completely false. Overall, I am very disappointed and feel that I was treated extremely poorly by this company.