All reviews of Fiona & Rob Rouse
Review about: BillyOh
Summerhouse
We took delivery of our summerhouse during lockdown. My husband is very practical so constructing it was not a problem as this was the only choice. It became increasingly clear that many of the parts were sub-standard and of poor quality but we could not dismantle it . We replaced a number of the items and photos were taken as proof. It now leaks. Again photos have been forwarded. They are useless, as a company. We have now sent x4 lots of photos and numerous emails. They have done nothing! We have received excuses, refusal to refund part of the cost and general appalling customer service. We would like to take the matter further! We would NEVER use them again.