All reviews of Fiona Evans

  • Review about: Fenwick

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Backpack purchase

    I bought a backpack online not too long ago and I have to say, I was really let down by the service. My order still hadn't been sent out even after waiting for more than a week. So, I decided to ring up their customer service to ask about what was going on with my order. But wow, the person I spoke to was just so clueless. They didn't even know if they had the backpack in stock or when it would be dispatched. The whole lack of communication and efficiency really got on my nerves and left me feeling frustrated. I mean, it's really annoying to have to wait for a new backpack when the old one is falling apart.