All reviews of Fred Burmer
Review about: Demon Tweeks
Racing Simulator Equipment
I placed an order delivered to the USA. One of the items shipped was not the correct part. I checked my order and it was placed correctly. This was clearly a mistake by Demon Tweeks. Despite several attempts to get an email response I finally heard back once I opened a dispute with PayPal. Now they are asking me to ship the item back AT MY EXPENSE for a refund. The item is valued at $90 and it's going to cost me $46 to ship it back. Since this was an error on their part Demon Tweeks should pay the return shipping. I do a lot of online purchases and this happens once in a while, I understand that but never have I been asked to pay for return shipping if the error was on the merchants part. C'mon Demon Tweeks, do the right thing!