All reviews of Fred Turner
Review about: My Photo Puzzle
Custom photo puzzle
I recently ordered a custom photo puzzle for my girlfriend as a Valentine's present. Unfortunately, the puzzle never arrived, and I thought UPS delivered it to the wrong address since it never came close to my house. I tried to report the issue on the website but had no luck. When I called the support number, I got disconnected quickly due to high call volume.
The next day, I finally received a response from the customer support team. They chased up UPS, but UPS couldn't find the package. I was disappointed not to have the puzzle in time for Valentine's Day, but I'm grateful that the company quickly gave me a refund for the order. It was frustrating not knowing who now has the personal photo of my girlfriend and me that was meant to be a special gift.