All reviews of gary s smith
Review about: Caledonian Travel
denied side trip to Liverpool
Despite what had been advertised, the passengers including myself were denied the side trip to Liverpool after the principle excursion to the Aintree horse racing on April 6 2019.I await a satisfactory resolution from Caledonian Travel.
I had a trip cancelled and was given a credit note due to the Corona Virus. I have been told by Caledonian staff that this is on the advice of Government and Financial Protection agencies.. The law relative to refunds under Consumer Protection laws has not been changed. Clients should still be refunded otherwise I feel that the company is breaking the law. I am aware that the credit note is covered under a bond. What happens if the named person on it passes away? Does it transfer or die with the person? Caledonian should repay money without question