All reviews of Georgia Evans
Review about: Gerry Weber
Black blouse purchase
The black top I bought from this shop was really good quality and I was happy with it. But, the delivery service was a bit disappointing. Fedex gave me different dates for delivery which was annoying. When I reached out to Gerry Weber about it, I only got an automated email and no proper response. This lack of communication reflects badly on their customer service. Even though the top wasn't cheap, the service was not great. If Gerry Weber wants to keep customers in the UK market, they need to improve their communication and delivery processes a lot. Maybe they should think about a pay-on-delivery system to focus more on customer satisfaction.