All reviews of Glen Lazarus
Review about: BoilerJuice
Boilerjuice Kerosene - non delivery
Boilerjuice - at your own risk !
Sadly due to the fact that my web contact attempts and telephone calls don't get answered, I've resorted to raising this issue on Facebook and other social media. I ordered oil around 11th December (order 3813127) and after two failed and missed delivery dates, I subsequently decided to cancel the order as we needed heating in the house after New Year's due to a medical and health crisis. I note that £424.36 has been credited my 'Tank' account but I don't understand why the full amount that I paid on 11th December 2022 - namely £436.84 has not been credited...please explain the £12.38 deduction. If anything, Boilerjuice should be responsible for settling the emergency oil surcharge I incurred to get oil urgently delivered as they failed to honor their contract. Please advise when the full amount will be credited to my account. This has been completely and totally unacceptable service.