All reviews of Glenn Adams
Review about: BoilerJuice
500 ltrs on or before the 1st April
After trusting a delivery company for over 3yrs I chose to go with Boilerjuice as they were cheaper and supposedly able to deliver sooner, how wrong they were. They quoted delivery on or before 1st April and despite two separate emails stating that we had an 18mth old, a vulnerable person and was out of fuel we have had no reply whatsoever, not a word of when our delivery is due, nothing!
Thankfully, after going back to our normal supplier, Spa Oil (Tunbridge Wells) we have been restocked within 24hrs of speaking to them! Thank you to Spa Oil! We would have been up $xxt creek without a paddle without them!
Boilerjuice cant take all the blame I understand, its predominantly down to the supplier they passed it to, Fuel Oils Ltd of Erith!
I WOULD NEVER use this service again! For the sake of a couple of quid saved, you'll probably not get the speed of service they state and you'll be ignored when you start chasing after your delivery!
Be warned, go elsewhere!It is 100% down.to.boilerjuice as they select the suppliers not just based on their pricing. They are wholly responsible for the people they chose to select,not.you,you had.no say in who.was.supposed to.deliver your oil. I've been.left without.oil after ordering in plenty of time. At my age and with disabilities it makes no difference to them that I'm left freezing with no heating because the people they selected can't find a group of eleven homes in a village of just twenty! I will never use boilerjuice again and now wish I'd gone with a local villages group. By the time I get a refund and can then afford to order more oil i.will have been a.min of three wks without heating of any.form! Dispicable behaviour by a well know and trusted company,!
Hi...you have put you would buy here again ?
Think you probably made a mistake and thnx for info as not going to bother with boilerjuice as they might be a scam now and go into liquidation and do a runner with all the cash orders being website based so will go direct to my local supplier for the extra few quid .