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  • Review about: VidaXL

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    ResolvedWe have a very bad experience with VidaXL.

    We have a very bad experience with VidaXL.
    Despite the fact that the website promises that the product will be delivered within 5 working days, it took us more than a month to receive all the product packages, and only after our urging and complaints about support.
    When the product finally arrived, it was of poor quality and useless.
    Our complaint and refund have been in place for over a month now, and despite promises to receive the money within 5 business days, we still haven’t.

    Dear Gorazd,
    Thanks for your comment.
    Allow me to apologize for the extensive period you have been waiting to receive your refund. I have already sent you a private message to try and resolve this matter to your satisfaction, please kindly check your inbox/spambox.
    Kind regards,
    Claire