All reviews of Grace Bell
Review about: Simply Be
Long delivery time
I ordered something weeks ago and I still haven't got it. The website said it would take 5-7 working days, but when I contacted customer service, they said it could actually take 10-14 working days. This should have been told to customers before buying. I needed the order for a specific event, but now I can't use it as planned. The customer service team was helpful and gave me a discount code, but I think there should be more transparency to make the customer experience better.