All reviews of Grace Ross
Review about: Rohan
High-end jacket purchase
I'm afraid I've been let down by the high-end jacket I bought from your store recently. It didn't protect me from the weather as well as the tag and product description suggested. When I mentioned this to customer service, they were quite rude and talked down to me about "layering." They also suggested that I should have been aware of this, even though the information given was misleading.