All reviews of Gregg F

  • Review about: RunnerInn

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Nike Terra Kiger 6 Trail Shoes

    In honesty I wouldn't have ordered from here if I had read the reviews first. Anyway, I ordered the above Nike shoes and paid for the quicker delivery. I was concerned after reading the reviews so sent a message to them asking for the tracking number, the customer service was very poor which made me worry further.. I just got the message saying you'll get the tracking number within 48 hours, to be fair I did eventually get an email (longer than 48hours) with a tracking link for 'GLS' which did work but updated slowly over the course of over a week... a very anxious time to be honest. In the end the trainers arrived 6 days after the originally quoted delivery date. The shoes were perfect although the box was a little battered to be expected I suppose since they travelled from Spain). If I lived in Spain I may order from here again but as I'm in the UK I will probably look elsewhere and although I did get my shoes it was a very anxious time from buying to receiving... it would be much MUCH better if they improve their customer service and put people at ease a little. Pleased with the product, not so impressed with the delivery time and the customer service.