All reviews of Harrison Mitchell
Review about: Onward Travel Solutions
Taxi booking experience
My experience with the taxi booking service was pretty good until I had a problem with the pick-up time. I had booked a taxi for a certain time, making sure I had enough time between when my flight landed and when the taxi was meant to arrive. But, the company decided to change the pick-up time to be the same as my flight arrival time without telling me. They did send me an email about it, but I missed it and ended up being late. They then blamed me for missing the email and made me pay extra for being late. This whole situation really annoyed me, and because of it, I won't be using their service again.