All reviews of Heather Thomas

  • Review about: OFCASA

  • Ordering

    Service

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    Would buy here again
    Overall

    Dining chairs

    Recently, I bought a set of dining chairs from this company and I have to say I was let down by the quality control. The chairs were decent, but out of the 6 I ordered, 2 had a slightly different colour and material texture. I got in touch with their customer service team, who just said sorry and gave me a small £20 credit. How can they send out chairs with such noticeable differences? The boxes even had the colours clearly labelled, so there's really no excuse for this mistake.