All reviews of Helena Collins

  • Review about: Coals2U

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Coal delivery

    I was really disappointed with how long it took for my coal order to be delivered. The company said the snow in Sheffield was the reason for the delay, but I didn't think that was a good enough excuse. Nowadays, I think companies should have plans in place for bad weather, and it was annoying that they didn't keep me updated on what was going on. I could have easily bought the same coal locally and got it much quicker. Overall, I felt really disappointed with the service and excuses they gave.