In winter, it’s nice to sit in front of a burning fire. And in summer you might like to barbecue. But you will need some coals to light your fireplace or barbecue. So where can you get them? One shop that specialised in coals is Coals2U. But what will the quality of their coals be? How long will they keep your fire burning? Will it be easy to order from their website? How long will you have to wait for their customer service to deliver your coals? And what kind of customer service will this coal shop provide for customers that need some help or assistance? The only real, unbiased judges on these matters are the customers that have shopped at Coals2U before. Read their reviews to investigate if their Coals2U might be an option for your fireplace. Their comments, opinions, experiences, ratings and remarks will show you if Coals2U provided the right coals for your barbecue.
Coals2U is a coal shop. The company has a long history. Going back to 1731, they started out a Charringtons. The industrial revolution gave the coal industry a great boost. Now, the company is part of CPL Distribution Ltd. In their shop, you can find all sorts of coal. There is, for instance, smokeless coal for open fires, multi-fuel stoves, heaters, boilers and cookers. Examples of their range of smokeless coal are Homefire Ovals, Taybrite, Instant Light, Phurnacite, Ecoal50 and more. There are also some house coals such as their Colombian House Coal, Premium House Coal and Traditional House Coal. They also offer anthracite for gravity feed appliances. Anthracite is available in nuts, grains and beans. Their logs section contains Kiln Dried Logs and Heat Logs. Of course, you also need to store your coal somewhere. Coals2U offers coal bunkers and firelighters. And Coals2U has a specific range of BBQ coal that you can use if you want to light your barbecue and roast some meat.
Some next generation fuels.
Services of Coals2U
The coals from Coals2U can be ordered online. On their website, you can search for the kind of coal you want. You do need to enter a postcode if you want to see some prices. Once you have completed your payment, their customer service will send the coal to your home so you can light your fire. There is also a customer service willing to assist you whenever you need some help or advice.
Complaints, Compliments and Tips for Coals2U
Do you already light your fire with coals from Coals2U? Then you are in the perfect position to tell us more about this shop. What is your opinion on the quality of their coals? How safe are they? Are they easy to light? How long do they keep burning? Did it take long for Coals2U’s customer service to send the items to your home? And what kind of customer service does this shop offer if you are not completely satisfied? Please write a review and tell us everything about this shop so potential customers will know what to expect.
Will your fires keep burning with coals from Couls2U? Read customer reviews about their coals for hoods, BBQ's, boilers, heaters, smokeless coals etc.
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This maybe conveniently listed as a best seller but its the worst coal I have ever purchased. The coal burns extremely fast compared with Homefire smokeless and creates a far bigger ash pile. The result of burning through more coal faster is the need to procure more coal, which I am sure the objective is. I am only comparing like-for-like with homefire smokeless coal purchased last year. Convenient that the Ecoal50 is a best seller?
After 2 weeks waiting, no delivery, staff had no idea when I would expect the delivery, cancelled the booking, a week on and still no refund!!!! Ordered same through eBay everything was delivered within 6 days and was cheaper. The staff I contacted were extremely polite and friendly, but could not tell me anything when to expect the delivery.
Fuel not fit for purpose, dripping wet with water trapped in bags. 14 day no quibble guarantee should be removed from the website..See review below Mr. Terrence Paling same experience. Goods delivered 9 days after order with excuse of the "cold snap". Filled with false expectations of returned calls, delivery dates. Fuel was not fit for purpose. Appalling customer service.
Very poor service, in fact no service! On the ball taking our money and e-mail promised with delivery date which arrived 5 days later confirming order and delivery during next 6 working days. On the 5th day later phone call received to say could not confirm delivery date but would e-mail in due course. I phoned coals2u again the following week to ask for an up date and told again could not give a date but was promised a call by return from delivery department. This came the next day but again no date could be given. We are nearly out of fuel so I cancelled and requested a return of our money. My husband is 91 and if this is the way coals2u do business I think Age Concern should be put in the picture.
I have never used coals2u before but, placed an order 2nd week in November we are now almost at 1st week of December and no delivery date can be given! They still cannot confirm when I will get the good I paid for over 2.5 weeks ago?! I have written invoice starting delivery is 5 working days yet, some almost 3 weeks later and they are STILL unable to give a date. My experience of using them has been less than positive- you have to chase them, cannot recommend them at all. Buy elsewhere.
Received call telling me that my coal won’t be delivered til next week (already been waiting one week). Couldn’t give me a reason why it won’t be delivered this week and certainly couldn’t say which day it will be delivered next week. I am low on coal and did tell the caller this. Pointless. This is not the first time i have had issues with delivery with this company, despite a depot being only around 10 miles from my address. I won’t be using this inefficient and over priced company again. The local staff are excellent, pity about the parent company.