All reviews of Helena Knight
Review about: Omnes
Late order delivery
My experience with this company has been incredibly frustrating. I placed an order and waited for a whole 8 days, but my items still haven't been shipped. What's even worse is the complete lack of communication from the company's end. I tried reaching out through WhatsApp, phone calls, and email, but I've been met with nothing but silence.
It's really disappointing that a company can't even bother to let its customers know about delays in shipping. If you're not able to fulfill orders, then you shouldn't be accepting them in the first place. Now I'm out of pocket with no idea of when or if I'll ever get my items. This level of disregard for customer service is just unacceptable, and I felt like I had to share my experience to warn others.