All reviews of Holly Wilson
Review about: Lichi
Dress purchase
I recently bought a dress from this shop and, unfortunately, when it arrived, the size wasn't quite right for me. So, I got in touch with their customer service team and I have to say, they were really quick in getting back to me about my questions and they gave me really clear instructions on how to return the dress. The whole process was really smooth and easy, and it made me feel like they valued me as a customer. Once I sent the original dress back, they quickly sent me a different size which fitted perfectly! I'm really happy with the service and support I got from the shop. Thanks for making sure I was happy as a customer and for going the extra mile to fix things.