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Review about: Ziffit
Unfairly rejected items
My first few trades with Ziffit went well, were efficient and clear. Helpful customer service when I had questions. Unfortunately more recent trades have been disappointing - perfectly good items 'expired' and books with apparently damaged pages, which were only tiny imperfections you would expect from something secondhand. Ziffit seem to deliberately not pay for one or more items per trade, which is both unfair and unethical - especially when people use this service to recycle and give unwanted items a new home. In the past they also lost one of my items, then found it and admitted some other kind of internal problem when I complained. Unhappy customer. I will speak to them first to try to reach an amicable solution but considering not using again. Other reviews online seem to suggest rejected items are often higher value.